ACCESS INFORMATION
PERSONAL ASSISTANT TICKET
PERSONAL ASSISTANT TICKET
Please make sure you provide one form of evidence from below list
Supporting documents include:
- PIP (Personal Independence Payment)
- DLA
- Letter from a medical professional, including a doctor’s note or a letter from an occupation therapist
- Carer's allowance
- A Nimbus Access Card with the +1 symbol. Visit the Access Card page for more information.
- Confirmation in writing from Social Services that the individual is included on their Deaf Register, or a letter or report from an aural specialist confirming that hearing loss has been recorded at 70 - 95 dBHL or worse
- War Pensions Mobility allowance
- Blind or partially sighted registration certificate (BD8 or CVI certificate)
- A personal letter from the GP, community nurse or social worker
- Benefit award letters
- Copy of a blue badge (we would need to see both sides)
ACCESS PARKING + RECEPTION
ACCESS PARKING + RECEPTION
Access parking is available, you will need to bring your blue badge or request accessible parking via the event access form, which is available above.
If you have any questions, please email access@
ACCESS AROUND SITE
ACCESS AROUND SITE
This concert arena is all grass. The ground is relatively flat, however please be prepared if the weather is wet, or if there has been an excess of rain in the days leading up to the festival, the conditions are likely to become very muddy. There are no areas with hardstanding.
Please note it is not the organiser’s responsibility to assist your navigation across site.
VIEWING PLATFORM/AREA
VIEWING PLATFORM/AREA
If approved beforehand, you will be issued with a viewing platform or viewing area wristband and PA lanyard at the Access Reception. This will allow a PA or one friend to accompany you to the platform/area.
This lanyard can be transferred between people should you have several people within your group.
Admittance into the area will only be given to those wearing the correct wristband or in possession of an access lanyard.
We ask that customers using the viewing platform/area be respectful to other platform users and the stewards managing them. Any customers found to be disregarding these requests will be removed by security.
Please note that if the platform becomes very busy, priority will be given to access customers and PA will be requested to leave the platform/area.
ACCESSIBLE TOILETS
ACCESSIBLE TOILETS
We have several accessible toilets around the site. These are located:
- In all toilet blocks
- At the viewing platform/area
- Access reception
- Medical tents
These are for the exclusive use of access customers. Some access toilets that are not within the viewing platform. More information will be shared closer to the event.
MEDICATION
MEDICATION
If you require prescriptive medication with you, please ensure that this is sealed in a clear polythene bag as it may need to be inspected upon arrival. Please understand that we have a duty of care for all customers at the event therefore searches will be put in place for everyone’s safety.
There is a lockable fridge available at the medical centre for any medication that requires refrigeration. This must be pre-arranged by requesting it on the access form, available at the top of this page.
You will also be asked to sign a disclaimer form stating that you understand this. Please bring some form of ID with you as we will only be able to hand medication back to the named person or their PA.